About Me

Hi I’m Broderic and I have no clue how to use computers. I created this site to learn how.

I recently graduated with a double major in Information Technology and Cybersecurity. I created this site for a couple reasons. The first being for me to have somewhere to write about and publish whatever I find interesting. And the second being I want to document any projects I’m working on. Documentation is a huge part of IT and I don’t think it hurts to practice that skill every now and then.

IT Experience:

Current Job - IT Support L2 for a warehouse of 300+ people

July 2022 - February 2023

Helped put in place proper IT processes and procedures for a warehouse that previously had no IT presence. I Was the solo IT guy on first shift for a warehouse that operates as the number one seller on Amazon. Looked over 400+ assets. Computers, laptops, mobile scan guns, and of course label printers. Did all maintenance and troubleshooting for all assets and also helped managed third shift IT. My work included:

Asset and Supplies Management
- Responsible for all 400+ IT assets (Laptops, Scanners, Printers, Monitors)
- Negotiated and ordered supplies and equipment when needed
System Administration & Troubleshooting
- Responsible for onboarding and offboarding of all warehouse employees
- Performed troubleshooting for laptops, desktops, printers, and network infrastructure
- Created documentation and training for co-workers
- Created automation scripts with Python
- Managing Azure AD with Intune, GPOs, and Powershell scripts
- Installing and managing 100+ printers on Windows Print Server
- Did remote support for other company locations
Warehouse Conveyor Project
- Helped plan and execute project where 100+ computers, scanners, and label printers were installed on workstations alongside conveyor belts

Charity Place - IT Support Co-op

October 2021 - February 2022

An entry level help desk support position where I did a little bit of everything. The company had around 70 employees in multiple locations. Some worked remote while others worked in person. There were 3 other IT employees. My manager, a network engineer, and a Salesforce specialist. Both the network engineer and Salesforce specialist worked remote. For the most part it was my manager and I doing most of the day to day IT support. My worked mostly involved the following:

Active Directory & Google Admin
- Resetting passwords, adding and removing users
CBTS
- Configuring accounts
- Making sure phone numbers were being forwarded correctly
- Connecting CBTS accounts to Webex
Meraki
- Configuring accounts
- Resetting & setting up mobile devices
Miscellaneous troubleshooting for Windows, iOS and Android devices
- A lot of non-routine problems where on the spot problem solving skills were required

University of Cincinnati Early IT Summer Camp - Teaching Assistant Intern

June 2020

I was assigned a group of 6 students to teach them the fundamentals of IT and help come up with and create a final project. Our project was a website about the many different areas of IT and how to start getting into the IT field. Since there was a pandemic going on the whole thing was remote. This made teaching a little difficult as it’s pretty much impossible to see if students are paying attention. Luckily, most students participated and I was able to help walk them through creating a website from scratch using HTML and CSS.

CPR Cell Phone Repair - Repair Technician

November 2018 - May 2019

An independent cell phone repair shop, as the name suggests. I repaired iPhones, iPads, Androids, and laptops. I pretty much had to train myself on everything. My boss would hand me a phone and I’d just have to pull up a YouTube video to make sure I was doing the repair correctly. The job was definitely stressful at times. Not a fun experience performing a repair with no prior training. I honestly didn’t know what I was doing half the time. The cherry on top was getting paid minimum wage. Never again.

Education

University of Cincinnati
2019 - 2024
Double Major in Information Technology & Cybersecurity

Interests & Goals

I’d say I am currently interested in the following areas:

System Administration
- Entra ID
- Intune
- Domain Controllers and Servers
- Google Admin
- Linux
Cybersecurity
- NetSec
- Infrastructure Security
- Web Application Security
- Reverse Malware Engineer
- DevOpsSec
Networking & Infrastructure
DevOps
Cloud Computing
- AWS
- Azure
Virtualization
- ESXi (RIP, thanks Broadcom)
- Proxmox
Web Dev / Scripting
- ReactJS
- Python
- Javascript
- Bash
- Powershell
Digital Forensics

What I am not interested in:

Printers
- I hate these things with an absolute passion and want nothing to do with them.

I’d say my current cert path is the following:

Security+ (2-4 weeks)
CCNA (6-8 months)
AWS-CCP (3-5 weeks)
Azure Fundamentals (3-5 weeks)

The order isn’t really set in stone. I do know I want to get the Security+ immediately after I graduate. Shouldn’t be too hard of an exam to pass. I more open to whatever cert I think will help with my current job, or a job I want in the future.

Books

Sometimes I like to take a break from staring at my glowing rectangles and instead stare at a bunch of dead tree:

Sandworm, Andy Greenberg
Steve Jobs, Walter Isaacson
Elon Musk, Walter Isaacson
Ghost in the Wires, Kevin Mitnick
Countdown to Zero Day, Kim Zetter
The Cuckoo’s Egg, Clifford Stoll
The Art of Invisibility, Keivin Mitnick
Atomic Habits, James Clear
Longitude, Dava Sobel
A Thread Accross The Ocean, John Gordon

Video

Podcasts

Contact

Email: brodericjduncan [at] gmail [dot] com

Github